PRIVACY POLICY

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this personal information:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including payment card information, transaction details, form of payment, payment confirmation, and other payment-related details.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including items you view, add to cart, add to a wishlist, purchase, return, exchange, or cancel, and your past transactions.
• Communications with us including the information you provide when contacting customer support or otherwise communicating with us.
• Device information including information about your device, browser, network connection, IP address, and other identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

PERSONAL INFORMATION SOURCES

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.
• Automatically through the Services, including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
• From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
• From our partners or other third parties.

HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

• Provide, tailor, and improve the Services. We use your personal information to process payments, fulfill orders, remember preferences, manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and improve your shopping experience.
• Marketing and advertising. We may use your personal information to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements for products or services on our Services or other websites, including based on items you viewed, added to your cart, or previously purchased.
• Security and fraud prevention. We use personal information to authenticate your account, help provide a secure shopping experience, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity, and help secure our Services.
• Communicating with you. We use your personal information to provide customer support, respond to inquiries, and maintain our relationship with you.
• Legal reasons. We may use your personal information to comply with applicable law, respond to legal process, investigate disputes, and enforce or investigate potential violations of our terms or policies.

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
• With business and marketing partners to provide marketing services and advertise to you. These partners may use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to direct us not to share information about you for targeted advertising. You can exercise those rights on our privacy choices page here: Do Not Sell My Info.
• When you direct us, request us, or otherwise consent to disclosure, such as to ship products to you or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group, if applicable.
• In connection with a business transaction such as a merger, acquisition, financing, or bankruptcy, to comply with legal obligations, enforce applicable terms or policies, and protect or defend the Services, our rights, and the rights of our users or others.

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside in order to provide and improve the Services.

To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may also exercise certain rights through the Shopify Privacy Portal.

THIRD PARTY WEBSITES AND LINKS

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them.

Information you provide on public or semi-public venues, including on third-party social networking platforms, may also be viewable by other users of those platforms or the Services without limitation as to its use by us or by third parties. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

CHILDREN'S DATA

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined in applicable law, personal information of individuals under 16 years of age.

SECURITY AND RETENTION OF YOUR INFORMATION

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

• Right to Access / Know. You may have the right to request access to personal information that we hold about you.
• Right to Delete. You may have the right to request that we delete personal information we maintain about you.
• Right to Correct. You may have the right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information, or to opt out of processing for targeted advertising. You can exercise those rights here: Do Not Sell My Info.
• Global Privacy Control. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we may automatically treat this as a request to opt out for the device and browser you use to visit the website. If we can associate the device sending the signal with a customer account, we may apply the opt-out request to the account as well. To learn more about Global Privacy Control, you can visit globalprivacycontrol.org. Other than Global Privacy Control, we do not recognize other Do Not Track signals that may be sent from your browser or device.
• Managing Communication Preferences. We may send promotional emails, and you may opt out at any time by using the unsubscribe option included in those emails. Even if you opt out of promotional communications, we may still send non-promotional emails related to your account or orders.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may also have the right to object to certain processing, request restriction of processing, and withdraw consent where we rely on consent to process your personal information.

You may exercise applicable rights by contacting us using the contact details below. To learn more about how Shopify uses your personal information and any rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your request, as permitted or required by law. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf, subject to verification requirements. We will respond to your request in a timely manner as required by applicable law.

COMPLAINTS

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using those contact details or lodge your complaint with your local data protection authority. For the EEA, a list of supervisory authorities is available here: EDPB Members.

INTERNATIONAL TRANSFERS

Please note that we may transfer, store, and process your personal information outside the country in which you live.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by the relevant competent UK authority, unless the transfer is to a country that has been determined to provide an adequate level of protection.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

CONTACT